Jacaranda Country Real Estate
       (07) 4696 5074
This Policy applies to all your dealings with us, whether in person, or via telephone, email, correspondence or our website. 

The collection of personal information from you by this agency is necessary for the agency to carry out one or more of its functions or activities including for security and/or marketing purposes or as a means to assist you in finding a property that suits your needs. We will only use and disclose personal information for the primary purpose for which it was initially collected, or for purposes which are directly related to one of our functions or activities. The agency will only collect personal information by lawful and fair means. We do not collect personal information unless it is reasonably necessary for, or directly related to, one or more of the services we provide or functions we carry out. You are entitled access to the information supplied by you to the agency. The information provided will not be disclosed to other organisations without your permission. Should you not provide the relevant information, the agency may not be able to properly carry out its functions or activities or provide you with access to properties. You have the right to request the information held by the Agency not be used for marketing purposes. 

Use and Disclosure of Personal Information
Personal information collected by our Agency will ordinarily be used for the following purposes:
Processing your applications.
Assisting you to resolve a complaint.
Marketing and advertising services.

In order to achieve the purposes described above, we may disclose your personal information to the persons/organisations described below:
Your legal advisor(s) and other relevant third parties involved in or relevant to the sale of your property;
Your financial institution;
Organisations involved in maintaining, reviewing and developing our business systems, procedures and infrastructure including maintaining or upgrading our computer systems.
Persons or organisations involved in commercial negotiations with our business.
Organisations involved in payments systems including financial institutions, merchants and payment organisations.

We will not disclose your personal information to government agencies, private sector organisations or any third parties unless one of the following applies:
You have consented.
You would reasonably expect, or you have been told, that information of that kind is usually passed to those individuals, bodies or agencies.
It is otherwise required or authorised by law.
It is reasonably necessary for enforcement related activities conducted by, or on behalf of, an enforcement body (eg. Police).
We will take all reasonable and practical measures to keep such information strictly confidential.

Contacting us
You may contact us by mail, email or telephone as follows:

81 Mocatta Street

(07) 4696 5074
Privacy Policy